Phone: (403) 327-6172
Email: [email protected]
Address: 5 South, Sunnyside Rd, Lethbridge Alberta T1J 3Y3
GREEN HAVEN SOLUTIONS LTD.
Privacy Policy
Privacy Policy
Effective Date: 3/21/2025
GREEN HAVEN SOLUTIONS LTD. respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what personal data we collect, how we use it, how we protect it, and the rights you have regarding your information when you use our services or visit our website http://www.greenhavengarden.ca/.
1. Personal Data We Collect
We may collect the following categories of personal information:
A. Contact Information
- Full name
- Email address
- Phone number (including mobile numbers)
- Business name
- Business address
B. Account & Service Information
- Information provided during consultations
- Business details required to provide services
- Communications between you and GREEN HAVEN SOLUTIONS LTD.
C. Payment Information
- Billing name and billing address
- Payment transaction details
Note: We do not store full credit card numbers. Payments are processed through secure third-party payment processors.
D. Website Usage Data
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on pages
- Referring URLs
- Interaction data (e.g., form submissions)
E. SMS Communication Data
- Phone number provided for SMS communications
- Message history
- Delivery confirmations and response data
2. How We Use Your Information
We use collected information for the following purposes:
- To provide and manage our services
- To communicate regarding consultations, services, billing, and support
- To send service-related updates
- To process payments securely
- To improve our website and customer experience
- To send promotional communications (only where consent has been given)
- To comply with legal and regulatory requirements
We do not use personal data for purposes unrelated to our services without obtaining appropriate consent.
3. SMS Consent & Communications
If you provide your phone number through our website forms, booking tools, or other communication channels, you may consent to receive SMS communications from GREEN HAVEN SOLUTIONS LTD..
How Consent Is Obtained
SMS consent is obtained through opt-in mechanisms such as website forms, checkboxes, or written agreements.
Consent language clearly states that messaging frequency may vary and that message and data rates may apply.
How SMS Data Is Used
To send appointment confirmations
To send service updates or reminders
To respond to inquiries
To provide relevant service-related communications
You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you re-enroll.
4. Cookies & Tracking Technologies
Our website http://www.greenhavengarden.ca/ uses cookies and similar tracking technologies to enhance user experience and analyze performance.
These may include:
- Essential cookies for website functionality
- Analytics tools (e.g., traffic analysis tools)
- Marketing or advertising tracking pixels
- These technologies may collect:
- IP address
- Browser information
- Pages visited
- Time spent on the website
You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.
5. How We Protect Your Data
We implement reasonable administrative, technical, and physical safeguards to protect your information, including:
- Secure data storage systems
- Encrypted payment processing
- SSL encryption for website data transmission
- Restricted access to personal information by authorized personnel only
- Regular review of security practices
While we take appropriate security measures, no system can be guaranteed 100% secure.
6. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information.
We may share information only in the following circumstances:
- With trusted third-party service providers necessary to operate our business (e.g., payment processors, CRM systems, SMS delivery platforms)
- To comply with legal obligations, court orders, or regulatory requirements
- To protect the rights, safety, or property of GREEN HAVEN SOLUTIONS LTD. or others
- With your explicit consent
- Phone Number Policy
Phone numbers collected for SMS or communication purposes are never sold or shared with third parties for marketing purposes.
7. Your Rights: Access, Correction & Deletion
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request updates to inaccurate or incomplete information
- Deletion: Request deletion of your personal data, subject to legal or contractual obligations
- Withdraw Consent: Withdraw consent for marketing or SMS communications at any time
To exercise any of these rights, contact us at:
📞 (403) 327-6172
📩 [email protected]
We will respond to requests within a reasonable timeframe in accordance with applicable laws.
8. Data Retention
We retain personal data only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When data is no longer required, it is securely deleted or anonymized.
9. Third-Party Links
Our website http://www.greenhavengarden.ca/ may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage reviewing their privacy policies before providing personal information.
10. Policy Updates
GREEN HAVEN SOLUTIONS LTD. may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.
11. Contact Information
GREEN HAVEN SOLUTIONS LTD.
5 South, Sunnyside Rd, Lethbridge Alberta T1J 3Y3
📞 (403) 327-6172
📩 [email protected]
🌐 http://www.greenhavengarden.ca/
By using our website or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Copyrights 2025 | GREEN HAVEN SOLUTIONS LTD.